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Privacy and information handling

Privacy Policy

How website, contact, project, and technical information is collected, used, shared, protected, and retained.

Last updated: September 23, 2026

This Privacy Policy explains how information is collected, used, disclosed, protected, and retained when you visit Mississauga Pot Lights, request an estimate, send project details, or otherwise contact us through this website.

Scope of this policy

This policy applies to information handled through this website and related communications about lighting projects. It does not govern websites, platforms, or services operated by other organizations, even when this site links to them.

Information we collect

Information you provide

When you complete a form, call, or email, we may receive your name, phone number, email address, preferred contact method, project address or postal code, property type, project description, requested service, desired timing, budget information you choose to provide, and other details included in your message.

Do not enter financial account numbers, government identification, passwords, medical information, access codes, or other sensitive information that is not needed to discuss the project.

Information collected automatically

When you use the site, the hosting, security, caching, analytics, and form systems may automatically process technical information such as your Internet Protocol address, browser and device type, operating system, approximate region, referring page, pages viewed, date and time of access, error logs, security events, and interactions with site features.

Information from later communications

If the discussion continues after the first request, we may receive additional measurements, access instructions, product selections, scheduling information, estimate feedback, or records needed to understand and coordinate the requested work.

How information is used

Information may be used to:

  • review and respond to your question or estimate request;
  • understand the room, property, lighting problem, products, access, and project goals;
  • contact you using the method you selected;
  • coordinate an assessment, estimate, product discussion, or project-related next step;
  • maintain records of enquiries, communications, consent, and service history;
  • operate, secure, troubleshoot, and improve the website and its forms;
  • detect spam, fraud, automated submissions, and other misuse;
  • measure site performance and understand which pages are useful; and
  • meet applicable legal, tax, insurance, dispute-resolution, or recordkeeping obligations.

We limit the use of submitted information to purposes that are reasonably connected to the enquiry, website operation, security, and applicable obligations. If information is needed for a materially different purpose, additional notice or consent will be requested where required.

When information may be shared

Information may be disclosed only as reasonably necessary to operate the website, respond to the request, coordinate the requested work, protect the site, or comply with the law. Recipients may include:

  • website hosting, backup, caching, content-delivery, and maintenance providers;
  • form, email, anti-spam, analytics, and security providers;
  • authorized personnel and service providers involved in reviewing, estimating, scheduling, or carrying out the requested project;
  • professional advisers such as accountants, insurers, technical consultants, or legal advisers where reasonably necessary; and
  • regulators, courts, law-enforcement bodies, or other parties when disclosure is required or permitted by law.

Service providers are expected to handle information for the applicable service and to apply appropriate safeguards. We do not authorize them to use enquiry information for unrelated marketing.

Cookies, analytics, and security tools

The website may use cookies, local storage, or similar technologies that are necessary for security, form operation, preferences, traffic management, and performance. If analytics is enabled, it may be used to understand page visits, traffic sources, device categories, and site interactions in aggregate.

Forms may use WPForms and an anti-spam service such as Cloudflare Turnstile. These services may process device, browser, network, interaction, and security information to determine whether a submission appears legitimate. Their handling of information is also governed by their own terms and privacy documentation.

You can adjust browser settings to block or delete cookies. Blocking essential cookies or scripts may prevent forms and other site features from working correctly.

Processing outside Canada

Some hosting, email, analytics, security, or software providers may process or store information outside Ontario or Canada. When information is processed in another jurisdiction, it may be subject to that jurisdiction’s laws and lawful access procedures.

Retention and security

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to the request, maintaining project and business records, preventing abuse, resolving disputes, and meeting legal or insurance obligations. Retention periods can vary according to the type of record and whether a project proceeds.

Reasonable administrative, technical, and organizational safeguards are used to protect information against unauthorized access, alteration, loss, misuse, or disclosure. No website, email system, or Internet transmission is completely secure, so absolute security cannot be guaranteed.

Your choices and privacy rights

You may ask whether we hold personal information about you and request access to or correction of that information, subject to identity verification and any legal exceptions. You may also ask us to delete information that is no longer required, withdraw consent for future optional uses, or stop non-essential communications.

Withdrawing consent does not affect processing already carried out and may limit our ability to continue an enquiry or provide a requested service. Certain records may still be retained when reasonably required for legal, security, accounting, insurance, or dispute-resolution purposes.

Children’s privacy

This website is intended for adults arranging property-related services. We do not knowingly request personal information from children. A parent or guardian who believes a child submitted information should contact us so the request can be reviewed.

This site may link to government, electrical-safety, manufacturer, social-media, mapping, or other third-party websites. We do not control those sites, and this policy does not apply to their content, cookies, security, or privacy practices.

Changes to this policy

This policy may be updated when the website, forms, service providers, legal requirements, or information-handling practices change. The date at the top identifies the most recent published version. Material changes may also be highlighted on the site where appropriate.

Contact us

Questions, access requests, correction requests, or privacy concerns can be sent through the contact page or to the email address listed in the site footer.

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